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Help - My Refreshed floor is sticky!

A sticky Rejuvenate Shine Refresher finish is the result of too little or too much....

There are two reasons a recently Refreshed floor can feel sticky or tacky. One is that the surface was overworked, meaning that the area was mopped too many times while the Rejuvenate Refresher was still wet. It is recommended that you only apply Refresher to a small area at a time and only mop that area with a few strokes before moving on. It is far better to allow the floor to dry and apply a second coat than to try to force the shine while it is still wet.

The second cause of a sticky surface in a recently Refreshed floor is that the mop head, floor or both, received too little Refresher when the product was applied. If there is not enough Refresher to allow the mop to glide smoothly on the surface the product may be drying too fast. The result is a similar situation to overworking the surface as outlined above. See the Applying Refresher Guide for more information on how to properly apply Rejuvenate Refresher.

To remedy the sticky surface, the Rejuvenate Refresher must be removed and re-applied. Follow the guidebelow to remove Rejuvenate Refresher.

Another reason why your floor may appear tacky is that the refresher hasn't fully dried.
In humid conditions allow extra time for the coat to dry completely. If it does not dry within 30-40 minutes you must remove and re-apply.

Items needed to remove Rejuvenate Refresher:

Bottle of AMMONIA FREE glass cleaner like Windex Crystal Rain

Nylon sponge, mesh scrubber or non-abrasive/light weight scour pad

Clean microfiber mop bonnet & a sponge mop

Directions for removal:

Spray an even coat of ammonia free glass cleaner onto a 4 foot by 4 foot area of the surface where Rejuvenate is to be removed.

Allow the cleaner to settle and react with Rejuvenate for no more than 5 minutes. DO NOT apply so much of the ammonia free glass cleaner that it forms puddles if you are working with wood surfaces. Excessive liquids of any kind can warp and/or damage wood surfaces.

After 5 minutes, you will begin to see a slightly milky color develop. This is expected and means the Crystal Rain is reacting with the Rejuvenate. If you rub the surface with your finger you should feel the Rejuvenate lifting up and separating from the surface. You can slowly agitate the surface with your fingers or the scrubber to try and speed up the process. You can add more Crystal Rain to the surface sparingly while you are agitating the surface.

If possible, attach the scrubber to the head of the mop to facilitate cleaning. Some mops have clips to hold the scrubber in place and some pads can be slipped over the entire mop head.

Dampen the scrubber and scrub the previously prepared 4 foot by 4 foot area. You can apply ample pressure as though you were cleaning dried liquid, however do not apply so much pressure that you scratch the surface. The amount of cleaner and pressure needed can vary depending on amount of coats and/or how long the surface has been Rejuvenated.

Once the entire 4 foot by 4 foot area has been scrubbed, dry mop the area using a clean, dry Microfiber Bonnet or towel to remove any residue from the Rejuvenate and/or remover.

Repeat steps until your entire surface has been completed.

Allow the floor to dry completely before re-applying Rejuvenate Floor Refresher.

Do's & Don'ts

DO clean one small area at a time

DO allow ammonia free glass cleaner to react with the Rejuvenate before scrubbing

DO repeat steps as needed

DO NOT apply excessive amounts of ammonia free cleaner to wood surfaces
DO NOT apply excessive force when scrubbing wood surfaces
DO NOT use a glass cleaner with ammonia in it